Refund & Cancellation Policy

The short version

EkResume sells digital access, delivered the moment your payment succeeds. If we fail to give you what you paid for, you get your money back within 7 days. If the premium file was delivered and works, the sale is complete — digital goods cannot be "returned".

No subscriptions, nothing to cancel

Every plan is a one-time payment. The 3-Month Pro pass ends on its own after 90 days and does not renew, and a single-resume or 3-pack unlock never expires. We never store a mandate, so there is no auto-debit to cancel and no card on file.

When you are entitled to a refund

We refund in full, within 7 days of payment, if:

• you were charged but the plan was never activated on your account;
• you were charged twice, or charged an amount different from the price shown at checkout;
• a technical fault stopped you from downloading the resume you paid for, and our support could not fix it.

When a refund is not available

• the premium resume was downloaded successfully and works as described;
• you changed your mind after downloading, or no longer need the document;
• the account was closed for breaking the Terms;
• a free-plan limitation (such as the watermark on the free template) was the reason — that is stated on the pricing page before payment.

Nothing here removes rights you have under the Consumer Protection Act, 2019.

How to request one

1. Email contact@worldnote.in from the address on your account.
2. Include the Razorpay payment ID (it starts with pay_) or the date, amount and last four digits of the payment method.
3. Tell us what went wrong — a screenshot helps and speeds this up.

We acknowledge within 48 hours and decide within 30 days. Approved refunds go back to the original payment method, usually in 5–7 business days; your bank may take a little longer to show it.

Chargebacks

Please write to us before raising a chargeback with your bank. Most issues are a missing activation or a failed download, and we can fix or refund those the same day.

Questions

contact@worldnote.in · Munish Kumar Sharma & Arjit Sharma, World Note, Hamirpur, Himachal Pradesh 177001, India. Read the Privacy Policy and Terms & Conditions.